启动人生!加入PURE集团开展鼓舞人心的职涯
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Customer Insight Analyst
香港 | 全职
职责

We are looking for an individual who has experience in dealing with financial and customer behavioral data, is familiar with statistical tools, can manipulate and model data and has a superb commercial acumen. Being passionate about customers is a must.

  • Data collection and cleansing - collect, clean, and consolidate data for analysis purposes.
  • Performance analysis - collect, understand & analyze data to improve business performance.
  • Build PURE group’s research and insight capability.
  • Ensure proposals are driving financial performance – ideas are commercially viable.
  • Perform customer segmentation and profile analysis through statistical methods to deep drive into customer persona and needs.
  • Run analysis on existing customer data to help with retention initiatives, identifying at risk customers.
  • Extract the right data to enable senior management to design, implement and iterate our customer journey, identifying opportunities to enhance the experience through the various touchpoints.
  • Conduct campaign evaluations, measure effectiveness, and provide recommendations to improve future response/ ROI.
资历
  • Marketing/ Business/ Data Science/ Statistics or related discipline
  • At least 2 years’ experience in related field, preferably with luxury retail or retail experience
  • Experience in data handling, reporting and management information.
  • Able to analyze and translate data into meaningful reports with recommendations.
  • Excellent proficiency in Microsoft Excel and Power Point.
  • Proactive, self-motivated, creative and a team player.
  • Ability to organize, prioritize workflow and meet deadlines.

Working Hours

  • Monday to Friday 9am-6pm

Work Location

  • Central
福利
  • Free access to all PURE Fitness & Yoga clubs
  • nood Food & Kurious Discount
  • Medical & Dental Insurance
  • Marriage Leave, Community Leave
  • Comprehensive Career Ladder & On-the-job Training
  • Attractive Staff Referral Bonus Program
奖项