- Assist CIO to monitor the relevant OPEX and CAPEX of the work section that is aligned with the IT Department overall operation budget
- Manage the solution development progress to ensure the responsible projects/initiatives to be deployed under the annual work plan
- Collaborates with peers and stakeholders to negotiate and influence roadmaps for development and digitalization processes
- Supervise the solution development team that monitors, analyzes, designs and develops the group-wise software applications with a structured SDLC methodology
- Prepare lifecycle for different development projects/initiatives inclusive of research, development, design, evaluation, testing along with delivery to product management
- Manage and monitor solution development to support business development, such as Group-wise or market applications, and system integration applicable to operation in different markets
- Contribute to the evaluation and recommendation of new technologies on the development platforms and tools to support business application development and increasing efficiencies. Evaluates strengths and flaws in development architecture designs including performance, quality and availability, simplicity of design, security and total cost of ownership
- Ensure changes to baseline requirements are effectively applied through the appropriate change control processes and tools. Maintain version control, configuration and defect management activities for all changes developed
- Facilitates the solution development handoffs including preparing documentation, educating, and supporting to ensure smooth transitions to QA and Support. Support the end-users of using the system in their daily operation
- Govern and review the output of the service providers who are responsible for the actual hands-on delivery of services, managing outcomes and results. Develop and maintain vendor management process for solution development and support related ensuring the service provided in line with the service level agreement